Warranty

Adrenaline does not offer a warranty of its own, and this page is not going to pretend otherwise. What you have is 30 days to send anything back, the postage paid by us on anything faulty, and statutory rights that no policy of ours can take away.

Why there is no warranty period on this page

A warranty is a promise that somebody will repair, replace or refund a product for a stated length of time. For that promise to be worth anything, somebody has to have agreed to it. Nobody has.

• Adrenaline holds no stock. 42 of the 63 products on sale are fulfilled by 38 separate third-party sellers on one marketplace, 20 more are garments printed to order, and for the last one nobody recorded where it comes from. There is no warehouse here and no service department.
• No supplier has given us warranty terms. Not one of the product listings in the catalogue states a warranty, a guarantee or a cover period — we checked all of them, not just the ones on sale.
• So a number here would be ours alone to honour. “Two-year warranty” with nobody behind it is a sentence that costs nothing to type and everything to keep. We would rather answer the question honestly and lose the sale to a shop that lies.

What is actually covered

The refunds & returns policy is the real commitment, and it is deliberately the only one. In short:

• Faulty, damaged or not what you ordered. We pay. We email a return label, refund the item price, and if you would rather have the product than the money we send another and pay that postage too. You are not asked to claim anything back from us.
• Damaged in transit. Ours to sort out with the carrier, not yours — see shipping & delivery. We do not ask customers to file carrier claims.
• Changed your mind. Still 30 days, unused and in its packaging, but the return postage is yours.

The window is 30 days from the day it arrives. That is the whole of the contractual cover: there is no second, longer clock hidden on this page.

Your rights are wider than our policy

Adrenaline ships to the United States only. US state law generally implies that goods sold are of merchantable quality and fit for their ordinary purpose, and nothing on this page, in the returns policy or anywhere else on this site waives, disclaims or shortens those rights. The federal Magnuson–Moss Warranty Act governs written warranties; it has nothing to bite on here, because we do not give one.

Those rights outlast our 30-day window and they vary by state, so we are not going to summarise fifty of them in a paragraph. The practical version: if something fails in a way that a product of that kind should not, write to us anyway, whatever day it is. We would rather look at it than point at a calendar.

What no policy is going to cover

• Wear. A bat that has hit a thousand balls, a print faded after a season, grip tape gone smooth. That is the product working, not failing.
• Use it was not built for. An indoor foam ball taken onto asphalt, a resistance band stretched past its length, an aluminium bat against a kerb.
• Care the listing told you not to do. Every product states how to look after it, and product care prints those instructions next to the product rather than in a generic wash guide.
• What happens after delivery. Lost or stolen from a doorstep is a carrier and a police matter; we will help you chase it, but it is not a fault in the goods.

How to raise one

The contact form, with your order number, which item, and a photograph if it is something you can photograph. No account needed, and you do not need to have kept the confirmation email. Faults get read as faults, not as change-of-mind returns, which is why saying what went wrong matters more than the words you use for it.

What would change this page

A supplier publishing warranty terms we can point at, in writing, per product line. If that ever happens this page will name the supplier, the length and the products it covers, and the length will be theirs rather than ours. Until then the honest answer is the one at the top: no separate warranty, 30 days of returns, and statutory rights underneath both.